Start with the process
Technology aligned with the organisation’s processes—not the other way round
Every hospital, hospital pharmacy and healthcare organisation works slightly differently. Processes, information flows, software, infrastructure and the way clinical, administrative and IT teams cooperate all vary.
A large ready-made platform is not always the next system an organisation needs. A focused application can create more value when it complements the existing environment, automates a specific process and communicates with systems that staff already use.
At Infotower Business Solutions, this is how we design software for healthcare: we begin by understanding the process and the problem, then select the technology.
- A defined operational problem
We establish what should change and how success will be assessed.
- Integration from the outset
We identify data sources and target systems before implementation.
- Validation with users
We test assumptions with the people who will use the solution.
Experience since 2013
Software engineering grounded in healthcare practice
For more than 13 years, we have developed expertise in business and systems analysis, architecture, mobile and web applications, systems integration and research and development.
Business established
The starting point for more than 13 years of software and integration experience.
Core specialisation
We understand the operational context of hospitals, pharmacies, wards and medical stores.
Complementary capabilities
We combine implementation engineering with prototyping, data analysis and research.
Processes we understand
- hospital pharmacies and ward stockrooms;
- medical stores and blood banks;
- hospital wards and medication management;
- communication between clinical staff;
- medical results and documentation;
- events and critical-message management.
No more isolated data islands
A new application must work with the hospital environment
Healthcare organisations rely on multiple systems. We treat integration as part of the product architecture—not as work added at the end.
Depending on the project, the environment may include a Hospital Information System (HIS), Laboratory Information System (LIS), Radiology Information System (RIS), Picture Archiving and Communication System (PACS), pharmacy and warehouse applications, Electronic Medical Records (EMR), reporting systems, national e-health services and medical or mobile devices.
We analyse data sources, identifiers, dictionaries, directions of information flow, security requirements and system responsibilities. The goal is to avoid duplicate data entry and ensure that the result of a process returns to the system where staff need it.
Interoperability
We understand healthcare data exchange standards
The right standard depends on the information being exchanged, the capabilities of the systems involved and the organisation’s documented requirements. We do not assume that every project needs every standard.
Events, orders and results
HL7 Version 2 messaging is widely used to exchange patient, admission, discharge, order, result and observation information.
Official HL7 overviewStructured clinical documents
Clinical Document Architecture defines the structure and semantics of clinical documents exchanged between systems and organisations.
Official CDA documentationResources and modern APIs
Fast Healthcare Interoperability Resources represents healthcare information as reusable resources and supports modern integration approaches for web and mobile applications.
Official FHIR overviewProfiles for specific interoperability use cases
Integrating the Healthcare Enterprise profiles describe how standards can be applied by defined actors to address a particular interoperability problem. Depending on the project, relevant profiles may include XDS.b, PIX, PDQ or MHD.
Official IHE ITI profilesSolutions developed by our team
Products that grew out of real healthcare processes
Our experience covers both focused operational tools available today and systems progressing through implementation or research and development.
Infokolektor
Mobile support for inventorying medicines and medical devices in hospital pharmacies, stores and ward stockrooms. It supports 1D/2D scanning, online and offline operation, and AMMS integration.
Explore InfokolektorInfokowal
A mobile system supporting medicine-pack authenticity and status verification in PLMVS. It presents results directly on the device and transfers supported operations to AMMS.
Explore InfokowalMedAlert
Communication software being prepared for market introduction. It supports the selection, categorisation and routing of critical messages to the right recipients.
Explore MedAlertPharma Flow
An R&D project focused on optimising hospital medication management. It covers demand forecasting, stock analysis and automation of routine pharmacy tasks and supplier communication.
Explore Pharma FlowA focused solution instead of another silo
What can we create for your organisation?
We develop applications that complement existing HIS environments or automate processes that standard software does not support sufficiently.
- Mobile applications for clinical staff
- Hospital-pharmacy and medication-management modules
- Solutions for medical stores and wards
- Communication and alert-management systems
- Analytics and reporting tools
- Applications using artificial intelligence models
- Portals for staff, patients or suppliers
- HIS, LIS, RIS, PACS and EMR integrations
- Interfaces to national e-health services
- R&D prototypes and proof-of-concept systems
From need to implementation
A process designed to reduce implementation risk
You do not need to arrive with a finished technical specification. A clearly described operational problem is enough to start the conversation.
01 Understand the organisation’s environment
We talk to future users and analyse the process, documents, data sources and organisational and technical constraints.
02 Define the problem and expected outcome
We establish what should change: time saved, errors eliminated, information made available or tasks automated.
03 Design integrations
We determine source and target systems and select the standards, interfaces and security mechanisms required.
04 Build and test a prototype
Users validate the solution early, before the system is rolled out across the organisation.
05 Implement and continue development
We prepare integration, configuration, testing, training and launch, then evolve the system as needs change.
Let’s talk about the process
Which part of your organisation’s work needs better support?
We will help assess whether the right answer is a new application, an extension to an existing system, an integration layer, process automation or an R&D project.